SYN-022
Reporting channels
The community maintains clear channels for raising concerns and asking questions — a contact email, identified volunteer go-to contacts, and structured reporting — designed to protect privacy, permit anonymity, and still encourage the specifics that make right action possible. Anonymous leads remain useful for spotting trends even when they cannot be acted on individually. If members are not reporting, the safety programme is broken or the culture lives elsewhere — channel health is itself a safety measure.
Where this comes from · 6 source items
This draft merges what the community actually said across 6 source items — every source ID is permanent and traceable.
- GTC-026 Create clear channels for reporting or questions/concerns, ensuring privacy, and anonymity permitted, however specifics helpful (email? Online form? List of people to contact?) or “I did this and I’m not certain”
- OPIN-082 Conversation re: anonymity in reporting?, one is empowered to take the right action when you have context or specifics.
- OPIN-083 For the most part the anonymous leads are still useful for trending/triangulating behavior of someone who is not complying with community standards
- OPIN-085 Have an email address for people to contact?
- OPIN-116 Members put up their hands so community knows who they can go to – their own or for others behaviour
- OPIN-135 If community members aren't reaching out or reporting incidents then we can probably conclude that the community safety program is broken or that the culture is elsewhere.
Themes · reporting and channels · anonymity and privacy · reporter support
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